Shipping Policy

Standard U.S. Shipping Commitments

Orders are delivered only to addresses in the United States, and standard shipping is free for every order with no minimum purchase. Processing is scheduled for 1–2 business days, and delivery travel after shipment is generally estimated at 4–6 business days. For easier planning, this guidance clarifies how questions involving U.S. shipping are resolved; timing and responsibility remain unambiguous. Business-day calculations omit weekends and U.S. For completeness, public holidays; delivery timing can also change due to carrier operations or other events outside the store's reasonable control. A shipment confirmation with tracking is provided after the carrier receives the order. Orders submitted by the 5:00 PM order cutoff (America/Los_Angeles) enter the current business-day queue; later orders begin on the next business day.

Managing Delivery Details and Problems

Accurate address information is the customer's responsibility. As part of the same standard, requested edits are considered when received early enough but are not assured after processing begins. For consistent handling, this section records the standards governing delivery changes and shipment issues; the next step remains readily identifiable. Pre-dispatch cancellation requests can be considered, while shipped orders move into the Refund Policy process. Tell us about a lost, damaged, incomplete, or incorrect delivery at support@munchkinviolet.shop or 512-603-2373. For customer reference, we will investigate and arrange the remedy that applies.